Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-donna-texas.primarycareaid.com (hereafter referred to as “Home Care Services for Seniors Donna Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including our website, mobile applications, online services, and products offered under the domain https://home-care-services-for-seniors-donna-texas.primarycareaid.com. However, please be aware that this policy does not extend to third-party platforms, apps, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy governs your interactions when:

  • You use any of our applications or services as an authorized user.
  • You visit our websites linked to this Privacy Policy statement.
  • You communicate with us via emails, phone calls, text messages, or newsletters.

Personal Data Collection

We collect several types of personal information from users, which can include:

  • Account Information: Details related to your account creation and management.
  • Payment Information: Data required for processing payments, including card details (encrypted) and billing addresses.
  • Financial Information: This may be collected for transactions or financial inquiries and is handled in compliance with data security standards.
  • Purchase Information: Details about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs.
  • Location Data: Information about your geographical location when you use our location-based services.
  • Feedback: Comments, reviews, or responses provided by users to improve our services.
  • Social Media Information: Data collected from social media platforms when users interact with us on these platforms.
  • Product Information: Details about products you’ve shown interest in or purchased.

We gather this data through various methods: user input forms, interactions with our applications and websites, automated technologies (like cookies), and third parties who provide us with aggregated or de-identified data.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that serve different purposes:

  • Strictly Necessary: These ensure basic functions of our site, like secure login.
  • Preference: They remember user preferences, such as language settings.
  • Analytics: Used to collect aggregate data about website usage, helping us improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy preferences.

Retention and Deletion

We retain personal data for the duration of your interaction with us or as required by law. Once the purpose for which the data was collected is fulfilled, we securely delete or anonymize it to protect your privacy.

Security Measures

To safeguard your personal information, we implement robust security measures, including:

  • Encryption of data during transmission and storage.
  • Engagement of secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to our systems.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect or store personal information from children in that age group.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction on processing.
  • Data portability.
  • Right to object to or disagree with the use of your data.
  • Non-discrimination for exercising your data protection rights.

To exercise these rights, please contact our Data Protection Officer using the information provided below. We will respond to your request within a reasonable timeframe.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, concerns, or requests regarding privacy, data protection, or to exercise your rights, please contact us:

  • Email: contact@home-care-services-for-seniors-donna-texas.primarycareaid.com
  • Address: [Provide the physical address]